Frequently Asked Questions
Is prior hiking experience necessary?
No prior hiking experience is strictly necessary, as our tours are designed to accommodate a range of fitness levels and experience. However, we do recommend that you have a basic level of physical fitness and some familiarity with walking on uneven terrain.
Are the tours private or in groups?
Our tours are primarily group excursions, providing a vibrant shared experience that allows you to connect with fellow travellers and enjoy the region’s rich culture together. However, if you prefer a private or personalised tour, please let us know and we will happily design a bespoke experience tailored to your specific needs.
How is the payment method/process?
After you select your tour and contact us, we will create a provisional booking outlining the dates, cost, and all the important details. To confirm your reservation, we require a deposit of 50% of the total cost. The remaining balance is paid in Morocco, in cash, at the beginning of the tour. Both payments can be made in Euros, GBP, USD or MAD
What is the cancellation policy?
If you cancel your booking more than 30 days before the tour starting date, we will refund your deposit.
Cancellations must be made in writing by the lead passenger to our e-mail tours@atlasmountainshikes.com
Can I customise the tour according to my needs?
Of course! You can request adjustments to the tour’s duration, routes, and activities. We can also help you design a completely customised experience tailored to your preferences.
Do you offer options for families or small children?
Yes, we can design more accessible routes for families and children, ensuring that everyone enjoys a safe and enriching experience.
What is included in the tour price?
Our prices include a local guide, accommodation, transport from and back to Marrakech, meals throughout the journey and mule for transport of your luggage (except for day trips).
You can consult the specific details of each tour on their respective pages.
How do I know that I am choosing the best tour for me?
We provide detailed descriptions, photos, and reviews from previous customers on our website. You can also contact us for personalised guidance based on your interests, travel itinerary, and experience level.
What clothing and other items should I bring?
Depending on the tour, time of year and personal preferences, this may vary slightly; however, here’s a recommended list of clothing and other items to bring:
Clothing
- Comfortable hiking boots or shoes with a good grip.
- Lightweight, breathable clothing for daytime (e.g., T-shirts, lightweight long trousers).
- A cotton long-sleeved shirt for sun protection.
- A hat to shield you from the sun.
- A light, windproof jacket and a warm fleece or sweater for cooler evenings.
Accessories
- Day pack for water, snacks and personal belongings.
- Sunglasses.
- Headlamp.
- Water bottle (although bottled water is often available in villages, having your own is advisable).
- Sunscreen
- Towel.
High Mountain / Winter season
The following items can be rented (with prior notice)
- Crampones
- Ice axe
- Warm gloves
- Walking poles
- Rain jacket
- Sleeping bag
If you’re ever in doubt about what to bring, please don’t hesitate to ask us for further advice. We’re here to help ensure you’re fully prepared for your adventure.
Can I rent hiking equipment? What is the price?
Yes, hiking equipment is available for hire if needed. Please note that it is not included in the tour price. Crampons, an ice axe, walking poles, a head torch, and trekking boots, these will cost around 25–30 euros. Warm clothing costs approximately 20–30 euros, and a sleeping bag is available for about 10 euros. Kindly inform us in advance so that we can arrange these items for you.
What is the food provided?
All food on our treks is freshly prepared and based on traditional Moroccan cuisine. Typically, you can expect healthy dishes such as couscous and tagine, along with different kinds of proteins such as eggs, fish or beef. Vegetarian options available.
Additionally, if you have very strict or specific dietary restrictions, we recommend that you bring along some snacks or supplementary food to ensure your nutritional needs are fully met.
What is the accommodation like?
Accommodations on our treks offer you an authentic and comfortable experience. On most of our tours you may stay in traditional Berber houses, guest houses or mountain refuges. During longer or specific tours, you may also sleep in tents.
What is the climate like in the Atlas Mountains?
The climate in the High Atlas Morocco varies greatly by season:
- Spring (March to May):
Expect mild, pleasant days with temperatures generally ranging from 20°C to 25°C. Early spring might still be a bit chilly at higher altitudes, so a light jacket is advisable. Occasional showers may occur, so it’s wise to pack a waterproof layer. - Summer (June to August):
Daytime temperatures can be warm to hot, often reaching 30°C or more in lower areas, while mountain temperatures remain cooler. Evenings and nights in the higher regions can be noticeably cooler, so layering is recommended. - Autumn (September to November):
This season mirrors spring, with comfortable daytime temperatures (around 20°C to 25°C) and cooler evenings. Some rainfall is possible, and conditions at higher elevations may still be variable, so it’s best to be prepared. - Winter (December to February):
Winter conditions in the High Atlas can be cold, with frequent frost and occasional snowfall on the peaks. While valleys may enjoy relatively mild days, nights are generally very cold. It is essential to bring warm clothing, such as a fleece or down jacket, along with waterproof, windproof layers.
We always recommend checking the latest weather forecasts before your trek to ensure you pack appropriately for the conditions.
What about altitude sickness?
Some people experience altitude sickness when trekking at high elevations. To help prevent it, we advise ensuring proper acclimatisation, staying well hydrated, and pacing yourself during the ascent. We also recommend bringing a supply of headache tablets, re-hydration salts, and anti-diarrhoeal medication as a precaution.
If you experience any symptoms of altitude sickness, such as headaches, shortness of breath, fatigue, or nausea, please inform your guide immediately.
Our guides are trained to monitor your condition closely. They will assess the situation and, if necessary, slow the pace, allow extra time for acclimatisation, or even arrange a descent to a lower altitude to ensure your safety. Your well-being is our utmost priority, and we are here to support you every step of the way.
Use our form to ask any questions or clarify any doubts
Your Satisfaction Is Our Priority
At Atlas Mountains Hikes, we are committed to delivering a five-star experience. Therefore, we are delighted to assist you and answer any questions you may have.